Contact

Have a question about a product, payment, delivery or existing order? Contact the Casscado customer support team and we will be happy to help.

Customer support

Email: hello@casscado.com

When contacting us about an existing order, please include your order number and the email address used during checkout.

Order tracking

If your order has already been dispatched, you can use the tracking link included in your shipping-confirmation email.

Business information

Casscado Correspondence office:

Italská 2581/67
120 00 Prague 2
Czech Republic

Please do not send product returns to either address without first contacting customer support. The correct return address and instructions will be provided after your return request has been registered.